Frequently Asked Questions

How are you navigating therapy under COVID-19?

Currently all sessions are remote via Spruce through 2022. Please explore my resources for free self-help tools if we're unable to meet directly. Use of any resources on this site does not constitute therapist-client relationship. Please stay safe, and be compassionate with yourself. 

Are you accepting new clients?

I have a limited number of afternoon appointments available for potential individual therapy clients. The wait-list for sliding scale is currently at capacity, so you're welcome to explore my resources page for additional community resources. Once you read through the FAQ, feel free to schedule a consultation here

Are you in network with my insurance?

Here's a great article explaining why I primarily work as an Out-of-network (OON) practitioner. If you would like to explore using OON behavioral health benefits, I ask that you confirm the following information before our consultation:

  • Payer ID:  This 5-digit number confirms where I would send your electronic claims. 

  • Plan year start date: This is when your deductible will reset since insurance policies renew annually.

  • Deductible: This is the out-of-pocket cost you’ll need to meet before insurance begins to reimburse for services. 

  • Allowed amount: This is your insurance carrier’s predetermined cost for reimbursement. I recommend asking your insurance’s allowed amounts for CPT Codes 90791 Integrated assessment, 90834 Psychotherapy 45 minutes, and 90837 Psychotherapy 60 minutes. 

  • Coinsurance:  This is the percentage your insurance will reimburse for sessions after deductible is met.

Do you offer telehealth?

Yes, I offer HIPAA compliant video sessions to support increased access to quality, affirming therapy. Phone sessions are also available for those experiencing screen exhaustion, as needed. Texting and email is reserved for scheduling purposes only to maintain the therapeutic boundary. There's no difference in rates for telehealth sessions, so please confirm your insurance reimburses for telehealth sessions, if applicable. 

What forms of payment do you accept?

Cash, Credit / Debit Card, FSA, Zelle: Payment is due in full at the time of our session each week unless we discuss an alternate arrangement prior to meeting. 

How long is each therapy session?

The complimentary consultation is about 35 minutes. Individual sessions are typically 45 minutes. Couples' sessions are typically 60-75 minutes. 

I encourage clients to meet with me at least weekly at the start of treatment because it will create a strong foundation for our work together. Since treatment goals are customized for each client, we can speak further about scheduling during the in-person consultation. Consistency is absolutely key to this work, so please keep that in mind if you're considering therapy!

What's your cancellation policy?

Short answer: Built on mutual respect!

Potential clients:

I understand how overwhelming the therapist search can be in NYC, and I hope to alleviate some of your anxiety by offering complementary consultations and a streamlined scheduling process. I'm flexible with rescheduling due to emergencies or conflicts if you reach out, but no-shows to any consultation will not be offered a rescheduled slot. "No-show" means you've not contacted me at least 48 hours before our scheduled appointment or responded to my phone call at the time of the consult.

Current clients:

A minimum 24 hours notice is required for all cancellations to avoid a missed session fee. If a phone or video session is possible, I encourage you to reschedule with me. Therapy is a commitment, so a pattern of 2+ consecutive cancellations will release your reserved appointment time until we can collaborate on a better time to meet. If for any reason you find I'm not a good fit for you, that's okay. I can provide referrals to help you get connected with someone that feels helpful for you!

What if I take a break from therapy?

Like the tides, the need for therapy can ebb and flow as you cultivate self-actualization practices in your life. I encourage you to let me know if you're ready to complete our therapy together. Former clients who have ended treatment on good terms may schedule monthly check-in sessions, as needed.

 

People take breaks from therapy for a number of reasons. While I try to be as flexible I can for current clients, I cannot guarantee the same schedule or reduced fee if you decide to return to treatment, so please keep that in mind. I also cannot reserve more than 2 weeks off should you decide to request a leave of treatment.  

Are our sessions confidential?

Yes, except in the following circumstances. 

You have a right to private and confidential therapy sessions.

 

As a mandated reporter, I am legally and ethically bound to break confidentiality by reporting if there is imminent danger to yourself or if you credibly intend to harm others. I take your privacy very seriously and will make every effort to collaborate on a crisis plan with you to ensure your safety.

I am also obligated to report suspicion of child abuse, elder abuse, or abuse of developmentally dependent adults.

Courts may subpoena your records. If you are involved in any litigation, I will make every effort to not release your protected health information without first consulting with you.

I will also have to share diagnosis information with insurance companies for reimbursement if you request using out-of-network benefits to pay for therapy.

Finally, if you ask me to coordinate care with other providers or communicate with anyone who is not you, I'll just need you to sign a consent/information release form for those entities. 

 

It is my policy to preserve the therapy space by relaying information directly to clients. If parents or third parties require that I communicate with them for insurance or billing purposes, we may not be a good fit. 

If you'd like further clarification, we can discuss the confidentiality policy during our consultation.